BombBomb
Overview
BombBomb is a video messaging platform that enables users to record, send, and track personalized video messages. Founded in 2006 and based in Colorado Springs, CO, BombBomb serves over 40,000 customers across 43 countries, helping businesses enhance communication and build relationships through video emails integrated with CRM and helpdesk systems.
Industry: Software Development
Ideal Customer Profiles: BombBomb's ideal customers are businesses and professionals in industries such as real estate, financial services, marketing, and customer support who seek to enhance communication and engagement through personalized video messaging.
Website: bombbomb.com
LinkedIn: http://linkedin.com/company/bombbomb
Products
Video Messaging Platform
BombBomb's video messaging platform allows users to record, send, and track personalized video messages directly from their email or CRM, enhancing communication and engagement.
Features
Video Recording
Description: Users can record personal messages using their camera or screen, or upload existing videos. This feature allows for the creation of personalized content that can be shared with clients or team members.
Benefit: Enhances communication by allowing users to convey messages with a personal touch, increasing engagement and understanding.
Email and CRM Integration
Description: BombBomb integrates with popular email clients and CRMs like Outlook, Gmail, and Salesforce, allowing users to send video messages directly from these platforms.
Benefit: Saves time and streamlines workflow by enabling users to send video messages without leaving their existing email or CRM systems.
Analytics Dashboard
Description: The platform provides an analytics dashboard that tracks video views, email opens, and link clicks, offering insights into engagement and performance.
Benefit: Empowers users to refine their communication strategies based on data-driven insights, improving follow-up and engagement.
Automated Video Campaigns
Description: Users can set up automated video email campaigns, allowing for consistent and timely communication with clients or prospects.
Benefit: Increases efficiency and ensures consistent engagement with audiences through automated, personalized video content.
Compliance Features
Description: BombBomb offers compliance features suitable for regulated industries, ensuring that video communications meet necessary security and privacy standards.
Benefit: Provides peace of mind for businesses in regulated industries by ensuring that their communications are secure and compliant.
Mobile App
The BombBomb mobile app allows users to manage their video messages and track engagement on the go, providing flexibility and convenience.
Features
Video Management
Description: Users can create, manage, and share videos directly from their mobile devices, making it easy to communicate on the go.
Benefit: Offers flexibility and convenience, allowing users to manage their video communications from anywhere.
Real-Time Notifications
Description: The app provides real-time notifications for video engagement, such as opens, clicks, and plays, keeping users informed of their communication's impact.
Benefit: Enables timely follow-up and engagement by alerting users to viewer interactions as they happen.
Email Tracking
Description: Users can track and send emails from their mobile devices, ensuring they stay connected with their audience even when away from their computer.
Benefit: Maintains connectivity and engagement with audiences, ensuring important communications are not missed.
Video Upload
Description: The app allows users to upload videos from their camera roll, providing flexibility in content creation and sharing.
Benefit: Enhances content creation options by allowing users to utilize existing videos in their communications.
Engagement Tracking
Description: The app tracks engagement metrics such as email opens, link clicks, and video plays, providing insights into communication effectiveness.
Benefit: Empowers users to optimize their communication strategies based on real-time engagement data.
CRM and Helpdesk Integrations
BombBomb integrates seamlessly with CRM and helpdesk systems, allowing businesses to incorporate video messaging into their existing workflows.
Features
Seamless Integration
Description: BombBomb can be embedded within CRM and helpdesk systems, allowing users to send video messages without leaving their primary work environment.
Benefit: Streamlines workflow and enhances productivity by integrating video messaging into existing systems.
Unlimited Video Features
Description: Users have access to unlimited video creation, length, and uploads, providing flexibility in how they use video messaging.
Benefit: Encourages extensive use of video messaging without concerns about limitations or additional costs.
Custom Branding
Description: Users can customize their video messages with their own branding, including logos and color schemes, to maintain brand consistency.
Benefit: Enhances brand recognition and professionalism in communications.
Administrator Controls
Description: The platform offers advanced controls for administrators, allowing them to manage user access and settings effectively.
Benefit: Provides businesses with the ability to control and manage their video messaging environment securely.
Compliance Features
Description: BombBomb offers compliance features suitable for regulated industries, ensuring that video communications meet necessary security and privacy standards.
Benefit: Provides peace of mind for businesses in regulated industries by ensuring that their communications are secure and compliant.
Video Email Campaigns
BombBomb enables businesses to create and manage video email campaigns, enhancing marketing and communication efforts with personalized video content.
Features
Automated Campaigns
Description: Users can set up automated video email campaigns, allowing for consistent and timely communication with clients or prospects.
Benefit: Increases efficiency and ensures consistent engagement with audiences through automated, personalized video content.
Campaign Analytics
Description: The platform provides detailed analytics for video email campaigns, tracking engagement metrics such as opens, clicks, and video views.
Benefit: Empowers users to refine their marketing strategies based on data-driven insights, improving campaign effectiveness.
Email Client Integration
Description: BombBomb integrates with popular email clients, allowing users to send video email campaigns directly from these platforms.
Benefit: Streamlines the process of sending video emails, saving time and enhancing productivity.
Custom Branding
Description: Users can customize their video email campaigns with their own branding, including logos and color schemes, to maintain brand consistency.
Benefit: Enhances brand recognition and professionalism in marketing communications.
Compliance Features
Description: BombBomb offers compliance features suitable for regulated industries, ensuring that video communications meet necessary security and privacy standards.
Benefit: Provides peace of mind for businesses in regulated industries by ensuring that their communications are secure and compliant.
Video Prospecting Tools
BombBomb's video prospecting tools help sales teams engage with prospects through personalized video messages, increasing conversion rates and building relationships.
Features
Personalized Video Messages
Description: Sales teams can create personalized video messages to engage with prospects, using their camera or screen recording features.
Benefit: Increases engagement and conversion rates by providing a personal touch to sales communications.
Prospecting Analytics
Description: The platform provides analytics for video prospecting efforts, tracking engagement metrics such as opens, clicks, and video views.
Benefit: Empowers sales teams to refine their prospecting strategies based on data-driven insights, improving conversion rates.
CRM Integration
Description: BombBomb integrates with popular CRMs, allowing sales teams to send video prospecting messages directly from these platforms.
Benefit: Streamlines the prospecting process, saving time and enhancing productivity.
Custom Branding
Description: Sales teams can customize their video prospecting messages with their own branding, including logos and color schemes, to maintain brand consistency.
Benefit: Enhances brand recognition and professionalism in sales communications.
Compliance Features
Description: BombBomb offers compliance features suitable for regulated industries, ensuring that video communications meet necessary security and privacy standards.
Benefit: Provides peace of mind for businesses in regulated industries by ensuring that their communications are secure and compliant.
Quantitative Benefits
"Sales teams report 68% higher conversion rates."
"Marketing teams convert more contacts to customers with 2x clicks."
"Support teams increase one touch resolutions by 55%."
"2x Email clicks"
"68% Higher conversions"
"5x Customer engagement"
"70% Fewer client touches"
"$200M Pipeline after one year"
"120% Higher response rate"
"45,000 customers. 42 countries. 126 million video minutes per year. 98% customer satisfaction."
"The automatic creation of a GIF that I can put in the related email makes my email open rates (sending to an individual not mass email) nearly 100%"
Testimonials
"There is a companion app for the web-based solution as well, and having the flexibility to record the screen is a welcome option. You can also assign a call-to-action."
John K., N.A. Business Development, Partnering
Source: BombBomb | Video Messaging & Screen Recording Platform
"Customer Service is INCREDIBLE! All the functionality with the platform is great—videos in emails, CRM, automations, tracking, and more…Easy to use!"
Monica M., Instructional designer
Source: BombBomb | Video Messaging & Screen Recording Platform
"They have always been responsive whenever I have had an issue. It's a great app for marketing and keeping track of marketing efforts."
Play Store user
Source: BombBomb | Video Messaging & Screen Recording Platform
"BombBomb provides an amazing work/life balance that is fulfilling and fun. The rewarding and challenging work with a team of exceptional people, joined with the growth opportunities and genuinely caring leaders."
Source: BombBomb | Video Messaging & Screen Recording Platform
"BombBomb is the Bomb! Best business tool EVER!! So great to send an authentic message to new contacts and loyal clients! The impression has been so positive. :D"
Lucy Bird, Apple App Store user
Source: BombBomb | Video Messaging & Screen Recording Platform
"BombBomb is a great way to take connected to clients. I use the Google extension to create informal video emails to keep in touch. I use the BombBomb signature emails to create professional emails with links and attachments."
Nancy Winchester, Google user
Source: BombBomb | Video Messaging & Screen Recording Platform
"Face To Face isn't just for meetings anymore :)"
Chaplain Tim "TIG" H., Founder | Lead Chaplain at UNKNOWN
Source: BombBomb Reviews 2024: Details, Pricing, & Features | G2
"Video Email at it's best!"
Peggy F., Marketing Consultant at UNKNOWN
Source: BombBomb Reviews 2024: Details, Pricing, & Features | G2
"My go-to video creation tool"
Rosario R., Real Estate Agent at UNKNOWN
Source: BombBomb Reviews 2024: Details, Pricing, & Features | G2
"Easy to use and integrates very well"
John S., Owner at UNKNOWN
Source: BombBomb Reviews 2024: Details, Pricing, & Features | G2
"A must have tool!"
Mark S., Senior Mortgage Lender - Production Manager at UNKNOWN
Source: BombBomb Reviews 2024: Details, Pricing, & Features | G2
"In digital and email marketing, the ability to create a personal connection has become so important. Giving the sales team the ability to create personalized marketing at their fingertips has seen engagement skyrocket for the users who have adopted it."
Jacob P., CRM Director at Financial Services
Source: BombBomb Reviews 2024. Verified Reviews, Pros & Cons - Capterra
"The team at BombBomb is incredible. Really wonderful people there. Especially in sales and customer service. They all deserve a cold beer. I'd like the tool to have more functionality in email design, drag and drop, photo cropping, etc. I'd also like the app to include mass email tracking. But overall it's an effective tool for building relationships."
Cody B., Marketing Manager at Construction
Source: BombBomb Reviews 2024. Verified Reviews, Pros & Cons - Capterra
"Been using the BombBomb product since 2010 and they continue to innovate and stay #1 in the video email space. Customer service is great. Training is great."
John P., Real Estate Agent & Author at Real Estate
Source: BombBomb Reviews 2024. Verified Reviews, Pros & Cons - Capterra
"The service with bomb bomb is second to none. If I ever have a question, and I pick up the phone and call him, they are all over it. They get back to their emails in a reasonable time and I think their service is just excellent. Using bomb bomb has been very worthwhile for our real estate business, a highly customer service related business, and I would highly recommend it to other realtors and other service oriented businesses as well."
Lisa S., Owner at Real Estate
Source: BombBomb Reviews 2024. Verified Reviews, Pros & Cons - Capterra
"Overall BombBomb is great! It makes email marketing campaigns easy and much more successful. People are able to make the connections of your name and your face which improves marketing returns tenfold. It is also helpful to screen record tutorials for clients to provide support. The system is streamlined and straightforward. I highly recommend it and it integrated with my CRM (CHIME) seamlessly."
Ali H., Shift Lead at Restaurants
Source: BombBomb Reviews 2024. Verified Reviews, Pros & Cons - Capterra
"My first review of the app was not particularly favorable. I was able to assist as a beta tester, however and can now endorse. It the UI is far better and the app in general is more stable. I have a Samsung Note 10 and the button on the stylus starts and stops recording. If I were not using the Note 10 I would use a cheap Bluetooth actuator that came with one of my selfie sticks. I'm very happy with bombbomb and the work they've done on this latest version."
Joe Parsons
Source: BombBomb - Apps on Google Play
"It's not that common to work for a software company that is mission driven and really does have work-life balance. I'm challenged in my work but not stressed. Overall culture is positive and inclusive."
Product Manager, Product Manager at BombBomb
"I love the work I get to do and the people I get to work work! I feel supported and challenged daily. I really appreciate how the people around me are always growing too. I feel supported through difficult times, both at work and personally, and have been given the flexibility I need to take care of myself and my family."
Director of Technical Operations, Director of Technical Operations at BombBomb
"The most enjoyable part of the job is that I get to connect/brainstorm with not only my coworkers on a daily basis, but our clients as well. I get to show people firsthand what our product does, dive into the success that people are seeing by using BombBomb, and emphasize the importance of human-centered communication."
Onboarding Manager, Onboarding Manager at BombBomb
"The best thing about working at BombBomb is that there's an alignment than runs through the company's purpose and mission, the way the service is delivered, and the way the service is used by customers. It's all about building relationships through more personal and human communication."
VP of Marketing, VP of Marketing at BombBomb
"It is a fun environment and I have enjoyed the couple months I have been here. The days fly by and are a blast. I never feel alone and everyone there is glad to help out and wants you to feel like part of the family."
Junior web app developer, Junior web app developer at BombBomb
"I'm a developer at BombBomb and this is my favorite job I've ever had. The pace is quick, but I always feel supported in my tasks. The expectations are high but my freedom is high as well. The environment is incredibly casual and the leadership often talks about promoting culture and a work life balance."
Software Developer, Software Developer at BombBomb
"I've been with BombBomb for over 2 years and it's incredible to see the growth and advancements both on a product and cultural level. We're in for an awesome future that is for sure."
Enterprise Account Executive, Enterprise Account Executive at BombBomb
"I was drawn to BombBomb for many reasons but primarily their culture and core values: relationships, fun, humility, flexibility, and service. They take these core values seriously and live them out."
Visual Storyteller, Visual Storyteller at BombBomb
"BombBomb has not only changed my work life but change my personal life as well. I came from working in a completely different industry that I hated and coming to BombBomb gave me the ability to enjoy my life again. The employees are so fun to work with, the product is phenomenal, the office is a great place to be and I feel so lucky to have this job!"
Inside Sales Representative, Inside Sales Representative at BombBomb
"BombBomb isn't your average "corporate" company. We've been innovating the video email space for over a decade, but we still give off a startup-y vibe. Regardless of what position you hold, you will have plenty of opportunities to work with and learn from every single person in this company -- from intern to CEO."
Marketing Manager, Marketing Manager at BombBomb
"This has to be the coolest company to work for in Colorado. Maybe I'm biased because I currently work at BombBomb....but we have incredible leadership, fun culture, beer on tap, and a product that sells itself."
Inside Sales Representative, Inside Sales Representative at BombBomb
"So easy to use and effect tool for marketing and communicating to current, past and potential clients."
Happy novice video guy
Source: BombBomb on the App Store
"I can't believe the things you can do with this version.. I am so pleased!!"
Real Estate Movie
Source: BombBomb on the App Store
"This reminds me many ways of the apple ecosystem of how easy and intuitive it is. Such an amazing way to talk directly with your clients and share valuable information. I love doing I just sold your home and install the sold sign on your property emails to my clients they love them."
ericinottawa
Source: BombBomb on the App Store
Customer Stories
Capterra
Problem: Needed to create personal connections in digital and email marketing
Value Add: BombBomb provided the ability to integrate with their CRM and teach their sales team to use the tool effectively for creating personalized marketing
Outcome: Engagement skyrocketed for the users who adopted it
Source: BombBomb Reviews 2024. Verified Reviews, Pros & Cons - Capterra
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