GetVocal AI
Overview
GetVocal AI is a company that provides advanced AI phone agents designed to automate sales and customer support calls. These AI agents are trained on company-specific data to handle complex discussions, ensuring reliable outcomes and seamless integration into existing workflows. The platform offers 24/7 availability, supports multiple languages, and is designed to increase call volume and efficiency while reducing costs.
Industry: Artificial Intelligence
Ideal Customer Profiles: The ideal customers for GetVocal AI are businesses looking to optimize their sales and customer support operations. This includes companies that require high-volume outbound and inbound call handling, such as sales teams, customer support centers, and global enterprises that need multilingual support.
Website: getvocal.ai
LinkedIn: http://linkedin.com/company/getvocal-ai
Products
AI Phone Agents
GetVocal AI phone agents are trained on company-specific data, allowing them to handle complex discussions with reliable outcomes. They are seamlessly integrated into existing workflows and provide 24/7 availability.
Features
Advanced Training
Description: AI agents are trained on your specific data, including calls, transcripts, sales decks, FAQs, scripts, links, and videos. This ensures that the agents are well-versed in your company's products and services from day one.
Benefit: This feature allows businesses to have AI agents that are as knowledgeable as their top-performing human reps, ensuring high-quality customer interactions.
24/7 Availability
Description: The AI agents are available around the clock, providing continuous support and engagement with customers without any downtime.
Benefit: Businesses can ensure that no customer call is missed, improving customer satisfaction and engagement.
Cost-Effective Billing
Description: The pricing model is based on results rather than usage time, ensuring that businesses only pay for the actual work done by the AI agents.
Benefit: This feature helps businesses manage costs effectively, paying only for successful outcomes rather than time spent on calls.
Workflow Integration
Description: AI agents are integrated into existing sales and customer support workflows, ensuring that they work alongside human teams without disruption.
Benefit: This integration allows for a smooth transition and collaboration between AI and human agents, enhancing overall team productivity.
Continuous Learning
Description: The AI agents continuously learn and improve from each call, adapting to new information and scenarios over time.
Benefit: This feature ensures that the AI agents become more efficient and effective, providing better service with each interaction.
AI Call Center-as-a-Service
GetVocal AI offers a call center service powered by AI agents that can handle a high volume of calls with proficiency, reducing the need for human agents and associated costs.
Features
Scalability
Description: The service can handle a large volume of calls, allowing businesses to scale their operations without the need for additional human resources.
Benefit: Businesses can expand their customer support and sales operations without increasing payroll costs.
Rapid Deployment
Description: AI agents can be deployed and reach proficiency much faster than human agents, who typically take longer to train and become effective.
Benefit: This feature allows businesses to quickly ramp up their call center operations, reducing the time to achieve full operational capacity.
Multilingual Support
Description: The AI call center service supports multiple languages, enabling businesses to serve a global customer base effectively.
Benefit: Businesses can expand into new markets and provide support to customers in their native languages, improving customer satisfaction.
Automated Call Outreach
Description: The service automates the process of reaching out to prospects and handling customer queries, streamlining sales and support operations.
Benefit: This automation reduces the workload on human agents, allowing them to focus on more complex tasks and improving overall efficiency.
Lead Prioritization
Description: The system prioritizes leads based on predefined criteria, ensuring that the most promising leads are contacted first.
Benefit: This feature helps businesses maximize their sales opportunities by focusing efforts on the most valuable leads.
Quantitative Benefits
"5x more calls"
"5x more queries solved"
"Convert lead to meeting at twice the speed"
"Cut your cost by 10x"
Source: Select a Date & Time - Calendly
"Get through your leads to reach revenue targets 5x faster."
Source: Select a Date & Time - Calendly
Testimonials
"It's like having exclusivity on the top performing reps trained on your product from day 1, helping us to solve customer problems in real time, without having to add more resources."
Benoît Koenig, CEO at VEESION
Source: GetVocal AI - Your Ally for Sales and Customer Support
Customer Stories
VEESION
Problem: Needed to solve customer problems in real time without adding more resources.
Value Add: GetVocal AI provided AI agents that performed like top reps trained on the product from day one.
Outcome: Helped solve customer problems in real time without having to add more resources.
Source: GetVocal AI - Your Ally for Sales and Customer Support
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