Outplay
Overview
Outplay is a sales engagement and automation platform designed to enhance the efficiency and effectiveness of sales teams, particularly for fast-scaling small and medium-sized businesses (SMBs). It offers a comprehensive suite of tools that enable multi-channel outreach, sales automation, and conversation intelligence, all seamlessly integrated with popular CRM systems. Outplay aims to streamline sales processes, improve outreach success rates, and provide deep insights into sales activities, helping teams to optimize their strategies and achieve better results.
Industry: Sales Software
Ideal Customer Profiles: Outplay's ideal customers are fast-scaling small and medium-sized businesses (SMBs) that require efficient sales engagement solutions. These businesses often have growing sales teams that need to automate and optimize their outreach processes across multiple channels, such as email, phone, SMS, and social media, to increase their sales success rates.
Website: outplayhq.com
LinkedIn: http://linkedin.com/company/outplayhq
Twitter: http://twitter.com/outplayhq
Products
Sales Engagement Platform
Outplay's Sales Engagement Platform integrates multi-channel outreach, sales automation, and conversation intelligence into a single, cohesive system, allowing sales teams to engage prospects more effectively and efficiently.
Features
Multichannel Outreach
Description: This feature allows sales teams to engage prospects across various channels such as email, phone, SMS, Twitter, and WhatsApp, ensuring that they can reach prospects where they are most active.
Benefit: Increases the chances of connecting with prospects by diversifying communication channels, leading to more meetings and sales opportunities.
Email Automation
Description: Enables the creation of automated email sequences that can be integrated with other sales touchpoints, streamlining the sales process and ensuring consistent communication with prospects.
Benefit: Saves time and ensures consistent follow-up, increasing the likelihood of converting prospects into customers.
Engagement Insights
Description: Provides real-time tracking of prospect engagement, including email opens, link clicks, and other interactions, allowing sales teams to tailor their follow-up strategies based on prospect behavior.
Benefit: Enables sales teams to make data-driven decisions, improving the effectiveness of their outreach efforts.
Click-to-Call
Description: Allows sales reps to make and receive calls directly from the platform with a single click, eliminating the need to manually dial numbers.
Benefit: Increases efficiency and allows sales reps to focus more on selling rather than administrative tasks.
Event-Based SMS
Description: Enables the sending of automated SMS messages based on specific prospect actions, adding a personal touch to the engagement process.
Benefit: Enhances personalization and engagement, increasing the likelihood of a positive response from prospects.
CRM Integrations
Outplay offers bi-directional integrations with a wide range of CRM systems, ensuring seamless data flow and synchronization between platforms.
Features
Bi-Directional Sync
Description: Ensures that data is consistently updated and synchronized between Outplay and connected CRM systems, reducing the risk of data discrepancies.
Benefit: Improves data accuracy and ensures that sales teams have access to the most up-to-date information.
Tech Stack Integration
Description: Allows Outplay to integrate with various tools in a company's tech stack, enhancing overall team efficiency and sales engagement capabilities.
Benefit: Streamlines workflows and reduces the need for manual data entry, saving time and reducing errors.
Native Integrations
Description: Provides native integrations with popular CRM systems like Salesforce, HubSpot, Zoho, and Pipedrive, ensuring seamless connectivity and functionality.
Benefit: Facilitates easy setup and use, allowing sales teams to quickly leverage Outplay's capabilities.
Deep Integrations
Description: Offers deep integrations with essential sales tools, ensuring that all necessary data and functionalities are accessible within Outplay.
Benefit: Enhances the overall effectiveness of sales operations by providing a comprehensive view of sales activities.
Prospect Data Capture
Description: Allows users to capture prospect details from email responses or LinkedIn profiles directly into Outplay with a single click, streamlining the data entry process.
Benefit: Saves time and ensures that all relevant prospect information is captured accurately and efficiently.
Sales Analytics
Outplay's Sales Analytics provides comprehensive reporting and insights into sales activities, helping teams to optimize their strategies and improve performance.
Features
Performance Tracking
Description: Tracks the performance of sales sequences, salespeople, and teams, providing insights into what is working and what needs improvement.
Benefit: Enables sales teams to optimize their strategies and improve overall performance.
Sequence Analysis
Description: Allows users to analyze the performance of individual sales sequences, providing detailed insights into each step or touchpoint.
Benefit: Helps identify areas for improvement and optimize sales sequences for better results.
Leaderboard
Description: Provides a leaderboard that ranks sales team members based on various performance metrics, fostering healthy competition and motivation.
Benefit: Encourages sales reps to perform at their best and recognize top performers.
Optimal Timing Reports
Description: Provides reports on the best times to contact prospects based on past success rates, helping sales teams to optimize their outreach timing.
Benefit: Increases the likelihood of successful prospect engagement by contacting them at the most opportune times.
Comprehensive Reporting
Description: Offers a wide range of reports covering various aspects of sales activities, from meetings booked to outreach effectiveness by channel.
Benefit: Provides sales teams with the data they need to make informed decisions and improve their sales processes.
Chrome Extension
Outplay's Chrome Extension allows sales reps to perform essential sales tasks directly from their browser, increasing efficiency and productivity.
Features
Prospect Capture
Description: Enables users to capture prospect details from Gmail or LinkedIn directly into Outplay with a single click, streamlining the data entry process.
Benefit: Saves time and ensures accurate data capture, allowing sales reps to focus on selling.
Task Management
Description: Allows sales reps to manage tasks such as sending emails, making calls, and creating new tasks directly from the Chrome extension.
Benefit: Increases productivity by allowing sales reps to perform tasks without switching between different platforms.
Outreach Tracking
Description: Tracks the effectiveness of outreach efforts and alerts sales reps when prospects show interest, enabling timely follow-up.
Benefit: Improves the chances of converting interested prospects by ensuring timely engagement.
Efficiency Boost
Description: Streamlines everyday sales tasks, allowing reps to complete them quickly and efficiently from the Chrome extension.
Benefit: Increases overall efficiency and allows sales reps to focus more on high-value activities.
Contextual Insights
Description: Provides contextual insights into prospects, helping sales reps tailor their outreach and engagement strategies.
Benefit: Enhances the effectiveness of sales interactions by providing relevant information at the right time.
Conversation Intelligence
Outplay's Conversation Intelligence provides insights into sales conversations, helping teams to improve their communication strategies and close more deals.
Features
Conversation Analysis
Description: Analyzes sales conversations to identify successful strategies and areas for improvement, helping teams to optimize their communication.
Benefit: Improves sales outcomes by enhancing the quality of sales conversations.
Call Monitoring
Description: Provides features such as call monitoring, listening, and whispering to help sales managers coach their teams more effectively.
Benefit: Enhances the skills of sales reps through targeted coaching, leading to better sales performance.
Real-Time Engagement Insights
Description: Offers real-time insights into prospect engagement, allowing sales teams to adjust their strategies based on current data.
Benefit: Enables more effective and timely engagement with prospects, increasing the likelihood of successful outcomes.
Performance Improvement
Description: Helps improve outbound success rates by providing actionable insights and optimizing sales strategies.
Benefit: Increases sales success rates and helps teams achieve their sales targets more effectively.
Exceptional Customer Support
Description: Offers exceptional customer support to ensure that users can effectively utilize the platform and overcome any challenges.
Benefit: Enhances user satisfaction and ensures that sales teams can fully leverage the platform's capabilities.
Quantitative Benefits
"Our outbound success rate increased by 30% in the last quarter alone."
Source: Outplay | Sign Up
Testimonials
"You promised to help us, work with us, and not stop supporting us until we say we're successful. This was a massive change from what we were used to with our previous sales engagement platform. This was huge."
Colby Davis, VP of Sales & Marketing at Employer Advantage
Source: Outplay: Sales Engagement & Sales Automation Platform
"Every time I bring on new sales reps, they get used to it really quickly and then thrive in it. Most of the reps I bring in are entry-level and haven't used sales software before. In two or three days they're booking demos using Outplay."
Sadya Zirkind, Director of Growth and Partnerships at Four
Source: Outplay: Sales Engagement & Sales Automation Platform
"Customer service is off the charts! Nothing is too much hassle, and the guidance and help you get even as a one-seat user is incredible."
Sam Grimley, VP of Sales at Horizm
Source: Outplay: Sales Engagement & Sales Automation Platform
"Really, really impressed with the customer service, the Customer Success team was always available and helped with all the queries I had, the response rate was within a few minutes no matter what time I reached out."
Ash D, Business Development Manager
Source: Outplay: Sales Engagement & Sales Automation Platform
"We were looking for an outbound sales platform that integrated with Pipedrive. Outplay has exceeded our expectations. Our AEs and SDRs rave about the user experience. And the software has the features we need as we scale our sales team. Also, the customer support has been excellent."
Matt Estes, Chief Revenue Officer at Uscreen
Source: Outplay: Sales Engagement & Sales Automation Platform
"If you're looking for a tool that's cost-effective, helps you create velocity, momentum, transparency around your outbound process with a quick time to value, then Outplay is the tool for you."
Andrew Morton, VP of Sales, now CRO at UserVoice
Source: Outplay | Sign Up
"Our SDRs cannot do without it, its an essential tool in our sales armory."
Anupreet S, Sales Director at 6Sense
Source: Outplay Chrome Extension - Single Click Sales Prospecting
"1. Ease of use that helps in easy training of SDRs. 2. Ease of Implementation 3. Scalability 4. Amazing Customer Support"
Suraj S, Founder at Leadle Consulting
Source: Outplay Chrome Extension - Single Click Sales Prospecting
Customer Stories
Employer Advantage
Problem: They were unsatisfied with the level of support from their previous sales engagement platform.
Value Add: Outplay provided free, enterprise-level support and committed to helping them until they were successful.
Outcome: This was a massive change from what they were used to with their previous sales engagement platform, which was described as "huge" for their team.
Source: Outplay: Sales Engagement & Sales Automation Platform
Four
Problem: They needed a sales engagement platform that new, entry-level sales reps could quickly learn and use effectively.
Value Add: Outplay provided an intuitive platform that new sales reps could get used to quickly.
Outcome: New sales reps, even those who hadn't used sales software before, were able to book demos using Outplay within two or three days of starting.
Source: Outplay: Sales Engagement & Sales Automation Platform
Uscreen
Problem: They were looking for an outbound sales platform that integrated with Pipedrive and could scale with their growing sales team.
Value Add: Outplay provided a platform with necessary features for scaling, excellent user experience, and integration with Pipedrive.
Outcome: Outplay exceeded their expectations, with AEs and SDRs raving about the user experience. The software provided the features they needed as they scaled their sales team.
Source: Outplay: Sales Engagement & Sales Automation Platform
UserVoice
Problem: Needed to improve outbound success rate
Value Add: Outplay provided a cost-effective tool that helps create velocity, momentum, and transparency around the outbound process with quick time to value
Outcome: Outbound success rate increased by 30% in the last quarter alone
Source: Outplay | Sign Up
Horizm
Problem: Needed a sales tool with excellent customer service
Value Add: Outplay offered outstanding customer support and guidance, even for single-seat users
Outcome: Achieved high-quality customer service with quick response rates, described as "off the charts"
Source: Outplay | Sign Up
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