Reltio
Overview
Reltio is a cloud-based Master Data Management (MDM) company that specializes in unifying and managing data to prepare it for AI applications. Their platform offers real-time data unification, cleansing, and management, enabling businesses to derive value quickly and efficiently. Reltio's solutions are trusted by numerous Fortune 500 companies and are designed to enhance data quality, governance, and operational efficiency.
Industry: Data Management
Ideal Customer Profiles: Reltio's ideal customers are large enterprises, particularly those in the Fortune 500, that require robust data management solutions to unify and manage their data across multiple domains. These customers are likely to be in industries such as healthcare, finance, retail, and technology, where data accuracy and real-time insights are critical for business operations and decision-making.
Website: reltio.com
LinkedIn: http://linkedin.com/company/reltio-inc
Twitter: http://twitter.com/reltio
Products
Reltio Customer 360 Data Product
This product provides real-time, ready-to-consume 360-degree views of customer data, leveraging AI-powered automation and patent-pending Flexible Entity Resolution Networks (FERN) for unmatched data accuracy and speed.
Features
Data Asset Management
Description: Transforms data projects into manageable data assets, allowing businesses to treat data as reusable products rather than one-off projects.
Benefit: Enables businesses to efficiently manage and utilize data across various applications, improving data consistency and accessibility.
Real-time Data Mobilization
Description: Allows for the rapid mobilization of customer data across systems, ensuring that data is available in real-time for operational and analytical purposes.
Benefit: Enhances decision-making and operational efficiency by providing timely access to critical customer data.
Comprehensive Customer Profiles
Description: Creates detailed customer profiles that include interactions and derived attributes from various enterprise sources, providing a holistic view of customers.
Benefit: Improves customer insights and personalization efforts, leading to better customer engagement and satisfaction.
Flexible Entity Resolution Networks (FERN)
Description: Utilizes LLM-based FERN for accurate and efficient data matching and merging, ensuring data integrity and reliability.
Benefit: Reduces errors and enhances data quality, leading to more reliable business insights and operations.
CX Innovation and Operational Efficiency
Description: Facilitates customer experience innovation and operational efficiency by providing high-quality, real-time customer data across systems.
Benefit: Drives business growth and competitiveness by enabling superior customer experiences and streamlined operations.
Reltio Multidomain Master Data Management
This solution unifies and manages core data across multiple domains in real-time, using AI-powered automation to turn siloed data into a secure, best source of truth.
Features
AI-powered Data Unification
Description: Transforms isolated data into a unified, secure source of truth through AI-driven processes, ensuring data consistency and accuracy.
Benefit: Provides a reliable foundation for data-driven decision-making and strategic planning.
Rapid Deployment with Velocity Packs
Description: Offers industry-specific velocity packs that enable quick deployment and integration of the MDM solution within 90 days.
Benefit: Accelerates time-to-value and reduces implementation costs, allowing businesses to quickly benefit from improved data management.
Prebuilt Connectors and Integrations
Description: Includes prebuilt connectors and integrations that facilitate seamless data integration from various sources, enhancing data accessibility.
Benefit: Streamlines data integration processes, reducing the complexity and time required to connect disparate data sources.
Data Governance and Compliance
Description: Provides tools for managing data governance and privacy compliance, including consent management and data lineage tracking.
Benefit: Ensures compliance with regulatory requirements and enhances data security and governance practices.
Real-time Core Data Management
Description: Manages core data in real-time, ensuring that businesses have access to the most current and accurate data for their operations.
Benefit: Improves operational efficiency and decision-making by providing up-to-date data insights.
Reltio Connected Data Platform
This foundational platform powers all Reltio offerings, providing scalable, genAI-powered data unification and management with native Connected Graph technology.
Features
Scalable Data Unification
Description: Offers a scalable platform that evolves with business needs, using genAI-powered data unification and management with native Connected Graph technology.
Benefit: Supports business growth and adaptability by providing a flexible and scalable data management solution.
Data Security and Privacy
Description: Ensures data protection through built-in security and privacy features, safeguarding sensitive information from unauthorized access.
Benefit: Enhances trust and compliance by ensuring that data is securely managed and protected.
Real-time Data Delivery
Description: Provides clean, interoperable data in real-time, ensuring that data is available instantly wherever it is needed.
Benefit: Improves operational efficiency and responsiveness by providing timely access to critical data.
Cloud-native Platform
Description: Offers a cloud-native platform with zero-downtime upgrades, ensuring continuous availability and future-proofing investments.
Benefit: Reduces operational disruptions and ensures that the platform remains up-to-date with the latest features and improvements.
Interoperable Data Access
Description: Ensures that trusted, interoperable data is available anywhere in milliseconds, supporting seamless data access across systems.
Benefit: Facilitates efficient data sharing and collaboration across the organization, enhancing productivity and decision-making.
Reltio Intelligent Assistant (RIA)
RIA enhances productivity through chat-based data exploration and segmentation, powered by generative AI, enabling intuitive and efficient data management.
Features
Chat-based Data Exploration
Description: Enables users to explore, segment, and search documentation through a chat-based interface, powered by generative AI.
Benefit: Simplifies data management tasks and enhances user productivity by providing an intuitive and efficient interface.
Anomaly Detection
Description: Utilizes machine learning to detect anomalies and unusual patterns in data, ensuring data quality and accuracy.
Benefit: Improves data reliability and decision-making by identifying and addressing data inconsistencies.
Ease of Use
Description: Provides an easy-to-use interface for accessing, segmenting, and managing data, reducing the need for extensive training.
Benefit: Enhances user productivity and reduces training time, allowing users to quickly become proficient in data management tasks.
Data Access and Management
Description: Facilitates easy access, segmentation, and management of data, providing richer analysis and insights.
Benefit: Boosts productivity and enhances data-driven decision-making by simplifying data management processes.
GenAI-powered Exploration
Description: Leverages generative AI for faster data exploration and insight generation, enabling quick and informed decision-making.
Benefit: Accelerates the discovery of actionable insights, supporting timely and effective business decisions.
Reltio Velocity Packs
Velocity packs provide industry-specific data models and prebuilt components, enabling rapid deployment and customization to meet specific business needs.
Features
Industry-specific Data Models
Description: Offers prebuilt data models tailored to specific industries, allowing for rapid deployment and customization.
Benefit: Reduces implementation time and costs by providing ready-to-use data models that can be easily customized to meet business needs.
Rapid Value Delivery
Description: Enables the delivery of cleansed, interoperable core data and business value within 90 days, accelerating time-to-value.
Benefit: Allows businesses to quickly realize the benefits of improved data management and operational efficiency.
Quick Go-live
Description: Facilitates a quick go-live process with prebuilt industry velocity packs, driving efficiency and growth.
Benefit: Speeds up the implementation process, allowing businesses to start benefiting from the solution sooner.
Customizable Components
Description: Provides customizable components that can be tailored to meet specific business requirements, ensuring flexibility and adaptability.
Benefit: Ensures that the solution can be adapted to meet unique business needs, enhancing its relevance and effectiveness.
Prebuilt Connectors
Description: Includes prebuilt connectors and integrations that accelerate time to value by simplifying data integration processes.
Benefit: Streamlines the integration of disparate data sources, reducing complexity and enhancing data accessibility.
Quantitative Benefits
"Empire Life has achieved 60% increase in first-call reduction and lowered TCO by $1M from migrating from legacy MDM to Reltio."
"Our customers have improved data stewardship productivity and reduced errors in manual data entry – saving $3.1M."
"The study shows a customer ROI of 366% and a new present value of $13 million over 3 years, with a payback period of less than 6 months for a composite organization."
"Forrester Consulting interviewed Reltio customers to show the cost savings and ROI achieved using our cloud-native master data management solution. The study shows a customer ROI of 366% and a new present value of $13 million over 3 years, with a payback period of less than 6 months for a composite organization."
"annual savings in call center"
"faster sales access to data"
"higher first-call resolution"
"registered users"
Testimonials
"We're accelerating innovation to deliver life-changing medicines and personalized experiences — replacing 67 legacy MDM systems with 3 interlinked regional hubs in Europe, APAC, and the US."
Joanna Walker, Commercial Excellence Program Manager, IT at AstraZeneca
Customer Stories
AstraZeneca
Problem: AstraZeneca had 67 legacy MDM systems.
Value Add: Reltio helped replace the legacy systems with 3 interlinked regional hubs in Europe, APAC, and the US.
Outcome: AstraZeneca is accelerating innovation to deliver life-changing medicines and personalized experiences.
Empire Life
Problem: Empire Life was using a legacy MDM system.
Value Add: Reltio provided a cloud-native master data management solution.
Outcome: Empire Life achieved a 60% increase in first-call reduction and lowered TCO by $1M from migrating from legacy MDM to Reltio.
Shiseido
Problem: Shiseido needed to elevate consumer experiences.
Value Add: Reltio provided unified, real-time profiles.
Outcome: Shiseido elevated consumer experiences with unified, real-time profiles powered by Reltio.
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