PhoneBurner
Overview
PhoneBurner is a leading provider of sales dialer software designed to enhance the efficiency and effectiveness of sales teams. Their platform enables sales representatives to increase their outreach by facilitating faster, more personalized, and more efficient communication with leads. Trusted by over 3,000 customers, PhoneBurner offers a range of features that help sales teams improve call efficiency, increase answer rates, and ultimately drive more sales.
Industry: Sales Software
Ideal Customer Profiles: PhoneBurner's ideal customers are sales teams and professionals who require efficient and effective communication tools to enhance their outreach efforts. This includes businesses in industries such as real estate, insurance, technology, and any other sector where sales calls are a critical component of the sales process.
Website: phoneburner.com
LinkedIn: http://linkedin.com/company/phoneburner
Twitter: http://twitter.com/PhoneBurner
Products
Power Dialer
PhoneBurner's Power Dialer allows sales reps to make up to 80 calls per hour without the awkward pause typical of other dialers, ensuring seamless and natural conversations.
Features
Increased Call Efficiency
Description: The Power Dialer enables sales reps to make up to 80 calls per hour, significantly increasing the number of live conversations they can have. This is achieved through efficient dialing and handling of repetitive tasks.
Benefit: Sales reps can reach more leads in less time, increasing their chances of closing deals.
No Delay Connections
Description: The Power Dialer ensures that there is no awkward pause when a call is connected, which is common in other dialers. This feature allows for immediate engagement with the lead.
Benefit: Improves the quality of interactions and reduces the likelihood of hang-ups.
Multi-Channel Outreach
Description: The Power Dialer supports a blend of calls, emails, and SMS, allowing sales reps to engage with leads through multiple channels in a streamlined manner.
Benefit: Enhances the reach and effectiveness of sales campaigns by utilizing various communication channels.
Automated Post-Call Processes
Description: The Power Dialer automates post-call tasks such as updating contact records and sending follow-up emails, allowing reps to focus on the next call.
Benefit: Saves time and reduces the administrative burden on sales reps, allowing them to focus on selling.
Live Monitoring and Coaching
Description: The Power Dialer provides tools for live monitoring and coaching, enabling sales managers to oversee and improve the performance of their teams in real-time.
Benefit: Helps sales teams improve their skills and performance through real-time feedback and coaching.
ARMOR™
ARMOR™ is a comprehensive solution for monitoring, optimizing, and remediating answer rates, reducing spam flags, and safeguarding phone number reputations.
Features
Number Reputation Safeguard
Description: ARMOR™ helps maintain the reputation of phone numbers by supporting healthy call patterns and automatically registering numbers with carriers to affirm their legitimacy.
Benefit: Reduces the risk of numbers being flagged as spam, ensuring higher answer rates.
Carrier-Level Monitoring
Description: ARMOR™ provides ongoing monitoring of phone numbers across major US carriers, notifying users if a number is flagged.
Benefit: Allows businesses to proactively manage their phone numbers and avoid lost opportunities due to flagged numbers.
Full-Service Remediation
Description: ARMOR™ handles the remediation of flagged numbers by negotiating with carriers to remove false flags, without requiring user intervention.
Benefit: Ensures that flagged numbers are quickly addressed, minimizing disruption to sales activities.
Advanced Analytics
Description: ARMOR™ provides detailed analytics on answer rates, allowing businesses to identify issues and optimize their calling strategies.
Benefit: Empowers businesses to make data-driven decisions to improve their sales outcomes.
Expert Backing
Description: ARMOR™ offers the support of a team of telecom veterans and answer rate experts, providing businesses with industry-leading expertise.
Benefit: Enhances the effectiveness of sales strategies through expert guidance and support.
Salesforce Power Dialer
The Salesforce Power Dialer integrates seamlessly with Salesforce, allowing sales reps to dial directly from the CRM and streamline their sales processes.
Features
Native Salesforce Integration
Description: The Salesforce Power Dialer allows users to initiate dial sessions directly from various Salesforce objects, ensuring seamless integration with existing workflows.
Benefit: Improves efficiency by allowing sales reps to work within a single platform.
Automated Prospecting Tasks
Description: The dialer automates repetitive tasks such as leaving voicemails and sending emails, allowing reps to focus on selling.
Benefit: Increases productivity by reducing the time spent on administrative tasks.
Customizable Homepage
Description: The dialer provides a customizable homepage that gives reps quick access to essential information, enabling them to start their outreach efficiently.
Benefit: Reduces downtime and helps reps focus on high-priority tasks.
Call Cadences
Description: The dialer supports pre-built and custom call cadences, ensuring that contacts are nurtured at the optimal times.
Benefit: Maximizes the potential of the sales pipeline by ensuring timely follow-ups.
Automatic Call Logging
Description: The dialer automatically logs call results, notes, and updates in Salesforce, ensuring accurate record-keeping.
Benefit: Saves time and ensures that all interactions are accurately documented for future reference.
Workflow Automation
PhoneBurner's Workflow Automation streamlines sales processes by automating repetitive tasks, allowing sales reps to focus on live conversations.
Features
Post-Call Automation
Description: Workflow Automation handles post-call tasks such as updating records and sending follow-ups, allowing reps to move quickly to the next call.
Benefit: Increases efficiency by reducing the time spent on administrative tasks.
Lead Management
Description: The feature allows for seamless management of contacts and call campaigns, with automatic lead distribution to ensure faster connections.
Benefit: Maximizes the value of leads by ensuring timely and efficient follow-ups.
Performance Visibility
Description: Provides sales leaders with insights into team performance and call engagement, allowing them to identify and address issues.
Benefit: Enables data-driven decision-making to improve sales outcomes.
Real-Time Coaching
Description: Offers tools for live coaching and monitoring, helping sales teams improve their skills and performance.
Benefit: Enhances team performance through continuous feedback and support.
Single-Click Task Completion
Description: Allows reps to complete post-call tasks with a single click, significantly reducing the time spent on these activities.
Benefit: Increases productivity by streamlining workflow processes.
Integrations
PhoneBurner offers over 150 integrations with popular tools, allowing businesses to enhance their sales processes by connecting with their existing software ecosystem.
Features
Tool Integration
Description: PhoneBurner integrates with over 150 tools, allowing businesses to connect their sales processes with their existing software ecosystem.
Benefit: Enhances productivity by enabling seamless data flow between different tools.
Extensive Integration Options
Description: The platform offers a wide range of integration options, ensuring compatibility with various business tools and systems.
Benefit: Provides flexibility and customization to meet the unique needs of different businesses.
Strategic Outreach
Description: PhoneBurner's integrations support strategic outreach efforts by enhancing the capabilities of the dialer.
Benefit: Improves the effectiveness of sales campaigns through enhanced tool capabilities.
Secure and Reliable
Description: The integrations are built on a secure and reliable infrastructure, ensuring data protection and compliance.
Benefit: Provides peace of mind by ensuring that integrations are secure and compliant with industry standards.
Enhanced Call Answer Rates
Description: Integrations help boost call answer rates by optimizing the dialer's performance and capabilities.
Benefit: Increases the likelihood of successful sales interactions by improving call engagement.
Quantitative Benefits
"We're talking with 4 to 5 times more live people than we did in the past."
"Reach is up 124% over last year."
"> 30% 1/6 of our customers"
"> 20% 1/3 of our customers"
"> 10% ~ 2/3 of our customers"
"Nearly 2/3 of our customers"
"1/3 of our customers"
"1/6 of our customers"
""81% of sales professionals believe their companies lose revenue due to spam flags""
"Start hitting quotas faster, with smarter lead selection, delay-free connections, and up to 4x more live conversations."
"I tripled the amount of calls, voicemails and emails that I was sending."
"This app is saving me apx. 3 hours per day + making my work much easier."
"Up to 4x more live conversations"
"We're talking with 4 to 5 times more live people."
"My agents went from 3-4 appointments per day to 11."
"Reach contacts 4x faster with our Salesforce dialer"
"Dial 60-80 contacts hourly"
"Leave pre-recorded voicemails, saving you 30-60 seconds every time."
Testimonials
"Game changing. Improved outbound volume while increasing connection rates."
Rick Cotton at Homely
Source: Best Sales Dialer Software To Close More Deals | PhoneBurner
"Much improved answer rates. Am able to connect to tons more contacts!"
Doug Miller at Vertical Web Ventures, Inc.
Source: Best Sales Dialer Software To Close More Deals | PhoneBurner
"We're talking with 4 to 5 times more live people than we did in the past."
Will Burns at Hill Country Tech Guys
Source: Best Sales Dialer Software To Close More Deals | PhoneBurner
"Reach is up 124% over last year."
Kelly McIntyre at The She Center
Source: Best Sales Dialer Software To Close More Deals | PhoneBurner
"I tripled the amount of calls, voicemails and emails that I was sending. There are other solutions out there, but none give you the ease, functionality and affordability that PhoneBurner will give you."
Chris Mickle at Zoom Video Communications
"This app is saving me apx. 3 hours per day + making my work much easier. If you speak on the phone much for work, you've got to see how powerful this tool is."
Brian Lund at Wealth Acceleration Group
"We're talking with 4 to 5 times more live people."
Will Burns at Hill Country Tech Guys
Source: #1 Power Dialer Software - Start a Free Trial | PhoneBurner
"My agents went from 3-4 appointments per day to 11."
Dan Claps
Source: #1 Power Dialer Software - Start a Free Trial | PhoneBurner
"Not only is PhoneBurner a great replacement, it's significantly better."
Adam Radulovic, CEO at XL.net
"Amazed at how much more efficient I could be and the time saved using PhoneBurner. It syncs with my Salesforce and updates the activity history reducing the need to go back and manually enter notes. HUGE timesaver! A big shout out to Henry who helped in getting my account set up and Jeff for the one-one training. Great staff!"
Richard Witter
"This app truly helps inside sales reps attempt to reach 50+ leads in an hour. Our sales team loves the automated emails and the activities being logged for them. From an admin standpoint the maintenance is simple. Nice to have an app you can actually calculate an ROI."
Lee Bennett
Customer Stories
Hill Country Tech Guys
Problem: Low number of live connections with potential customers
Value Add: PhoneBurner increased the number of live connections significantly
Outcome: They are now talking with 4 to 5 times more live people than they did in the past
Source: Best Sales Dialer Software To Close More Deals | PhoneBurner
The She Center
Problem: Limited reach to potential customers
Value Add: PhoneBurner improved their outreach capabilities
Outcome: Their reach increased by 124% over the previous year
Source: Best Sales Dialer Software To Close More Deals | PhoneBurner
Homely
Problem: Low outbound volume and connection rates
Value Add: PhoneBurner improved both outbound volume and connection rates
Outcome: Described as "Game changing", they experienced improved outbound volume while increasing connection rates
Source: Best Sales Dialer Software To Close More Deals | PhoneBurner
Vertical Web Ventures, Inc.
Problem: Low answer rates and difficulty connecting with contacts
Value Add: PhoneBurner significantly improved answer rates
Outcome: They are now able to connect to many more contacts
Source: Best Sales Dialer Software To Close More Deals | PhoneBurner
Zoom Video Communications
Problem: Inefficient outreach and communication processes
Value Add: PhoneBurner provided an easy-to-use, functional, and affordable solution that increased efficiency in calls, voicemails, and emails
Outcome: The customer tripled the amount of calls, voicemails, and emails they were sending
Wealth Acceleration Group
Problem: Time-consuming phone work and inefficient processes
Value Add: PhoneBurner provided a powerful tool that made work easier and more efficient for phone-based tasks
Outcome: The customer saved approximately 3 hours per day and found their work much easier
XL.net
Problem: Needed a better solution for their sales outreach
Value Add: PhoneBurner provided a significantly better replacement for their previous system
Outcome: Improved their sales outreach capabilities, though specific details are not provided in the source
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