Ringy
Overview
Ringy is a comprehensive CRM solution designed to enhance sales productivity and streamline communication for businesses. It offers a range of features including automated sales processes, communication tools, and integrations to help sales teams manage leads and close deals more effectively. With a focus on ease of use and scalability, Ringy supports businesses across various industries by providing tools for lead management, communication tracking, and performance insights.
Industry: CRM Software
Ideal Customer Profiles: Ringy's ideal customers are sales-driven organizations across various industries such as insurance, legal, small businesses, and remote sales teams. These customers seek to enhance their sales processes, improve communication with leads, and increase productivity through automation and CRM solutions.
Website: ringy.com
LinkedIn: http://linkedin.com/company/ringycrm
Products
CRM + Cloud VOIP Softphone
Ringy's CRM integrates with a Cloud VOIP Softphone, providing a seamless communication experience with features like click-to-call dialing and call recording, which are essential for efficient sales operations.
Features
VoIP Softphone
Description: The built-in VoIP softphone allows sales teams to make and receive calls directly from the CRM, complete with features like click-to-call, call recording, and automatic call logs. This integration ensures that all communication is tracked and easily accessible.
Benefit: Users benefit from streamlined communication processes, reducing the need for external phone systems and ensuring all call data is captured within the CRM.
Local ID
Description: Local ID allows users to display a local phone number when calling prospects, increasing the likelihood of calls being answered. This feature is particularly useful for sales teams targeting specific geographic areas.
Benefit: Increases call answer rates by using local numbers, thereby improving the chances of successful sales interactions.
Automatic Messages
Description: This feature uses data to determine the optimal times to send messages to leads and customers, ensuring higher open and response rates. It automates the timing of communications based on lead behavior and engagement patterns.
Benefit: Maximizes engagement by sending messages at times when leads are most likely to respond, improving communication effectiveness.
Personalization
Description: Ringy allows for the automation of personalized communications based on specific triggers, ensuring that each lead receives relevant and timely messages. This feature helps maintain engagement and nurture leads through the sales funnel.
Benefit: Enhances lead engagement by providing personalized communication, which can lead to higher conversion rates.
Lead Management
Description: The lead management system in Ringy allows users to track, manage, and organize leads using a tagging system. This feature ensures that leads are sorted and prioritized effectively within the sales pipeline.
Benefit: Improves lead organization and prioritization, enabling sales teams to focus on high-priority leads and streamline their sales processes.
Sales Automation
Ringy's sales automation tools streamline repetitive tasks, allowing sales teams to focus on closing deals and building relationships with prospects.
Features
Task Automation
Description: This feature automates repetitive tasks such as data entry, follow-ups, and scheduling, reducing the potential for human error and freeing up time for sales teams to focus on more strategic activities.
Benefit: Increases efficiency by automating routine tasks, allowing sales teams to dedicate more time to high-value activities like closing deals.
Drip Campaigns
Description: Drip campaigns allow users to set up automated sequences of communications that are sent to leads and customers over time. These campaigns can be tailored to different stages of the sales funnel.
Benefit: Keeps leads engaged over time with consistent communication, helping to nurture them through the sales process.
Communications Tracking
Description: This feature provides a comprehensive view of all communications with each lead, including emails, texts, and calls. It allows sales teams to quickly access the history of interactions with a lead.
Benefit: Enhances the ability to personalize interactions by providing a complete history of communications, improving the quality of follow-ups.
Insights & Reports
Description: Ringy offers insights and reports that analyze sales performance and communication effectiveness. These reports help identify successful strategies and areas for improvement.
Benefit: Empowers sales teams with data-driven insights to optimize their sales strategies and improve overall performance.
Campaign Management
Description: This feature allows users to create and manage marketing and sales campaigns within the CRM. It includes tools for segmenting audiences, setting up communication sequences, and tracking campaign performance.
Benefit: Facilitates targeted marketing efforts by enabling the creation of tailored campaigns that resonate with specific audience segments.
Mobile App
Ringy's mobile app provides full CRM functionality on the go, ensuring that sales teams can manage leads and communications from anywhere.
Features
Full CRM Functionality
Description: The mobile app offers all the features of the desktop CRM, including calling, emailing, SMS, and lead management, directly from a smartphone or tablet. This ensures that sales teams can work effectively from any location.
Benefit: Increases flexibility and productivity by allowing sales teams to manage their work from anywhere, ensuring they are always connected to their leads and customers.
Remote Access
Description: This feature provides users with the ability to access the CRM from any mobile device, ensuring that they can stay connected and manage their sales activities remotely.
Benefit: Enhances mobility and ensures that sales teams can continue their work without being tied to a specific location.
Device Compatibility
Description: The app is compatible with both Android and iOS devices, ensuring that users can access the CRM regardless of their preferred mobile platform.
Benefit: Ensures that all team members can use the CRM on their preferred devices, increasing adoption and usability.
Consistent User Experience
Description: The mobile app provides a consistent user experience across different devices, ensuring that users can seamlessly transition between their phone, tablet, and laptop.
Benefit: Improves user satisfaction by providing a seamless experience across all devices, reducing the learning curve and increasing efficiency.
On-the-Go Communication
Description: This feature allows users to manage all their communications, including calls, emails, and SMS, directly from the mobile app, ensuring they can stay in touch with leads and customers while on the move.
Benefit: Enhances communication capabilities by allowing users to manage all interactions from a single app, improving responsiveness and engagement.
Lead Management System
Ringy's lead management system provides a comprehensive solution for tracking, organizing, and prioritizing leads, ensuring that sales teams can focus on high-value opportunities.
Features
Automated Sales Pipeline
Description: This feature automates the process of tracking and managing leads through the sales pipeline, ensuring that leads are prioritized and followed up on in a timely manner.
Benefit: Improves lead management efficiency by automating the tracking process, allowing sales teams to focus on closing deals.
Tagging System
Description: The tagging system allows users to categorize and prioritize leads based on various criteria, ensuring that high-priority leads are easily identifiable and actionable.
Benefit: Enhances lead organization and prioritization, enabling sales teams to focus on the most promising opportunities.
Lead Segmentation
Description: This feature allows users to segment their leads based on specific criteria, enabling targeted communication and marketing efforts.
Benefit: Improves the effectiveness of marketing campaigns by ensuring that messages are tailored to the specific needs and interests of different lead segments.
Complete Contact Visibility
Description: This feature provides a comprehensive view of each lead's history and interactions, ensuring that sales teams have all the information they need to tailor their approach.
Benefit: Enhances the ability to personalize sales pitches and interactions, improving the chances of successful conversions.
Data-Driven Insights
Description: The lead management system provides insights and analytics on lead performance and engagement, helping sales teams identify successful strategies and areas for improvement.
Benefit: Empowers sales teams with data-driven insights to optimize their lead management strategies and improve overall performance.
Integrations and API
Ringy offers seamless integrations with popular tools and a robust API, allowing businesses to customize their CRM experience and connect with existing systems.
Features
Third-Party Integrations
Description: Ringy integrates with popular third-party tools like Zapier, Facebook, and Google Calendar, allowing users to connect their CRM with existing systems and streamline workflows.
Benefit: Enhances productivity by allowing users to leverage existing tools and systems, reducing the need for manual data entry and improving workflow efficiency.
Custom API
Description: The Ringy API allows businesses to create custom integrations with their existing systems, providing flexibility and customization options to meet specific business needs.
Benefit: Increases flexibility and customization options, allowing businesses to tailor the CRM to their specific requirements and integrate with existing systems.
Security Features
Description: Ringy offers essential security features such as two-factor authentication and single sign-on (SSO) to protect internal data and control user access.
Benefit: Enhances data security and user management, ensuring that sensitive information is protected and access is controlled.
24/7 Support
Description: Ringy provides 24/7 customer support to assist with privacy and security concerns, ensuring that users have access to expert help whenever needed.
Benefit: Increases user confidence and satisfaction by providing reliable support for privacy and security issues.
Regulatory Compliance
Description: This feature helps businesses stay compliant with legal requirements by providing reminders and recommended actions directly on the CRM dashboard.
Benefit: Reduces the risk of non-compliance by providing timely reminders and guidance on legal requirements, ensuring that businesses adhere to regulations.
Quantitative Benefits
"Boost productivity and generate 5x outbound calls with our Turbocharged Power Dialer!"
"Overall This Product Increased My Sales by Double Year Over Year!"
"78% of prospects buy from the company that contacts them first."
"97% of all text messages are opened"
"90% of consumers read a text message within the first 3 minutes"
"96% customer satisfaction rate"
"30–35% of law firm revenue is driven by online leads, yet over 40% of firms never respond to online leads at all!"
Testimonials
"It Has Been a Great Experience and Helped Out a lot with My Follow-up Process"
Andrew S., Licensed Health Insurance Agent
"Overall This Product Increased My Sales by Double Year Over Year!"
Lucas F., Field Training Agent
"Terrific CRM for Online Sales!"
Liam S., Licensed Health Coverage Providor
"CRM that Does More than Most!"
Cheryl S., Self-Employed Insurance Agent
"Really quite positive experience as it seems to "answer" all the steps needed to receive, develop and track a lead from inception to finish or "the sale." This is an organized software system to generate new leads from a broad swath of geography. The ability to track your progress and be able to refer back to that "progress report"is extremely beneficial as it would otherwise be impossible to follow a developing history on that lead. Further, the components of choosing your geographic region and having the ability to manipulate preset "responses" is helpful."
Susan L., Agent
"Pros: Ease of scheduling texts and emails to potential clients as well as current clients, can set up different marketing campaigns, keep in touch with current clients, somewhat customizable, integration with Google calendar is a lifesaver, mobile app saves time as well."
Cheryl S., Self-Employed Insurance Agent
Source: Remote Sales | Ringy
"I like that all my calls are routed to my cell when I am away from my computer and that I can set up automated texts and emails to help with the admin side of my job. It helps me keep take of my appointments and call backs with clients."
Ruth G., Licensed Health Agent
Source: Remote Sales | Ringy
"Being able to create tags and automated actions is definitely the key to success with this. The automated text is obvious but being able to put leaves into categories automatically is where it's at"
Ryan H., General Manager
Source: Insurance CRM | Ringy
"I absolutely LOVE how iSales can be set up to respond to a lead immediately with a text, email, or both that goes out to a new prospective lead as soon as it enters your system. For me, it's literally like having another personal assistant."
Jon S., Satellite Division Leader
"The text/email drip feature is the best feature. you can set up weeks of drips to go out to prospective buyers. This level of follow-up helps you stand out in a big way. Linking your Calendly to a text drip to help get appointments is also a wonderful tool."
Liam S., Licensed Health Coverage Providor
"This service acts as my personal assistant. Especially when I am out of the office, the leads are immediately contacted."
Kenneth P., Service Manager
Source: Small Businesses | Ringy
"The follow-up process, and the pipeline feature. I'm able to call more leads with the pipeline feature and connect with more leads. Also adding a vendor to Ringy is very simple."
Andrew S., Licensed Health Insurance Agent
Source: Small Businesses | Ringy
Customer Stories
Kenneth P.
Problem: Handling leads when out of the office
Value Add: Ringy acts as a personal assistant, immediately contacting leads when the user is out of the office
Outcome: Improved lead management and responsiveness even when not physically present in the office
Source: Small Businesses | Ringy
Andrew S.
Problem: Inefficient follow-up process and difficulty connecting with leads
Value Add: Ringy's pipeline feature and follow-up process improvements
Outcome: Able to call more leads, connect with more leads, and simplify the process of adding vendors
Source: Small Businesses | Ringy
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